HomeTownBank RFP

Request for Proposal

Summary

Home Town Bank is accepting proposals for the design, development and maintenance of an interactive web site to provide online banking services. The purpose of the proposal is to provide the information and evaluation criteria for candidates wanting to submit proposals.

Background of Organization

The Home Town bank has been an active player in the state for 30 years. The bank has 50 branches around the state and offers traditional banking services to its customers including checking, savings, credit cards, and securities (Certificates of Deposit, etc.). The bank has been very successful in the state because of its ability to live up to its core value of offering “home town” personalized service to all of its customers at very competitive rates.

Proposal Guidelines and Requirements

The evaluation of proposals by candidates is an open and competitive process. All proposals are due by January 21, 2008 by 9:00 AM. The quoted price and schedule will be inclusive for the initial design, development and implementation cost of the project. Maintenance cost will be distributed over a five year period.

Timeline

A detailed of outline of the proposal is due on January 20, 2008 by 9:00 AM. Final drafts of the proposals are due on January 22, 2008 by 9:00 AM. Proposals will be evaluated and vendor selected by January 15, 2007. All other vendors will be notified at that same time.

Budget and schedule

The submitted budget will include all fees, and cost associated with the design, development, related software, installation and training cost. A separate budget for all maintenance fees and cost for a five year period is to be included.The budget will be broken down into the following line items:

1. Discovery, requirements, and high level design
2. Low level design, and implementationis
3. Installation and training
4. Maintenance cost per year for a five year period

The schedule will be broken down into ten deliverables (cases). Checkpoints for the design and the implementation of the ten cases will be scheduled.

Purpose, descriptions and objectives

Home Town bank now wants to grow its business beyond the traditional state boundaries. A key part of its business strategy is to grow the business by bringing online banking services to its customers. A primary focus of this application is to maintain its core value of quality personalized service. The company plans to double the number of customers within the next five years by capitalizing on the ubiquitous nature of the Internet, offering new services while maintaining the same quality, personalized services that customers are accustom to. Above all, this system must support the goals of the enterprise. 

This application must:

• Be available to customers via the Internet
• Be built upon standard tools and architectures
• Support the traditional banking services provided by Home Town bank
• Provide additional value added services to customers
• Have a pleasant, simple and easy to use interface
• Be available 99.99% of the time
• Be fully documented such that the Home Town Bank can easily make changes or enhancements to the system.

Format for proposal

• The proposal will be single spaced and use a 10 point Times Roman font.
• The title page will be included with the following information: 1) Home Town Bank Online Web Project, 2) Your company’s name, and 4) the date.
• A cover letter signed by the project leader
• The proposal itself should include a description of your proposed solution include:
  • List the features of the system
  • Benefits, and the advantages/uniqueness of your solution.
• A section describing the development methodology and tools to be used
• Include a budget and schedule as defined in the previous Budget and Schedule section
• A description of each member of your staff, their assigned roles in the project, and a their relevant training and work experience.
• Include any other relevant attachments